There are bound to be questions when travelling. Information on everything from weather to internet connections can be found below.

• Book This Trip

  To help expedite your booking, please have the following information ready before you call us:

  • Tour Name and Departure Date Desired
  • Traveler Name(s): Please have first and last names as they appear on the passport or driver’s license.
  • Traveler’s Address(es)
  • Traveler’s Phone Number(s)
  • Emergency Contact Information: This would be a relative or friend whom we could contact during the tour in the event of an emergency. Please provide their name and phone number(s).
  • Interest in purchasing Tauck’s Travel Protection Product (see below).
  • Interest in extending your trip by staying in a Tauck recommended hotel before your trip begins or after it ends
  • Interest in our specially negotiated airfares.

  For reservations, call 800-788-7885 or contact your travel agent to book today!
  
  Tauck Reservation Sales Counselors are available:

  Monday through Friday 6 am - 8 pm
  Saturday 9 am - 5 pm
  Sunday 12 pm - 5 pm (Eastern Time)

  Some additional questions you might have about booking this trip:

  Special Requests
  We will be happy to advise hotels of any special requests, provided we receive them at time of booking. We regret that requests cannot be guaranteed.

  Deposit Date
  The Deposit and the fees for the optional Protection Plan or Cancel Fee Waiver [CFW] coverage are due at time of booking. Your deposit is $600 per person.

  Final Payment is due at Tauck’s Norwalk, CT office 60 days before departure. Any bookings without full payment at this time may be subject to cancellation without notice.

  Final Documents, which may include airline tickets, when applicable, are sent by first class mail upon receipt of final payment. They include joining instructions, hotel lists, tour itinerary, clothing suggestions, luggage tags and other pertinent information. We recommend overnight mailing service for any reservation that is made within 30 days of the tour departure date to ensure timely delivery. The additional expense will be added to your tour cost.

• Inclusive Prices

  Tour prices are per person in U.S. dollars. All hotel accommodations, the First Class train ride from Salzburg to Vienna, motor coach transportation, entertainment, special dinners, sightseeing, admissions, porterage and the services of local guides and drivers, and the Tauck Director are included. Transportation from Zurich Airport to  the Hotel Schweizerhof Zurich (or the Park Hyatt Zurich for select departures) is included, regardless of the time you check in to the hotel, provided you have given us accurate flight arrival information at least two weeks prior to the start of your tour. If you are arriving into a local train station please retain a receipt from your taxi and submit it to your Tour Director for reimbursement. Transportation from the Hotel Imperial, Vienna to Vienna International Airport or a local train station is also included when you check out of the hotel. Transportation to and from airports and train stations may be shared with other Tauck guests.
  
  Hotel Accommodations – The tour price includes all hotel accommodations with private baths. Our standard is to provide the best available accommodations without sacrificing value. Although the quality may differ slightly from one hotel to another, our commitment to your comfort is unwavering. Two-bedded rooms are reserved in most hotels. Triples are usually two-bedded rooms plus a rollaway cot and are not recommended for comfort.
  
  Meals – Most meals are included as specified in the itinerary.
  
  Tauck Director – Alpine Interlude is conducted by a Tauck Director who remains with the group throughout the tour. Your Tauck Director is a professional, fully trained employee of Tauck.
  
  Gratuities Included – All customary gratuities for hotel and restaurant staff and local guides are included.
  
  No Options Sold – Your Tauck Director will assist you with information on free-time activities based on honest opinion and guidance but will not sell you anything. This means better value and a more relaxed and pleasant experience for you.

• Not Included

  Transportation to the tour departure point and from the tour ending point is not included. Airfare may be purchased from us for travel originating in the United States.
  
  Hotel Rooms Before and After Tours – To avoid jet lag and possible flight delays, you may wish to make hotel arrangements for the nights preceding or following your tour. As a service, we will book additional nights for you on a space-available basis using special rates only available through us. Hotel room charges will be added to the tour cost. Airport and train station transfers are included for these bookings as described above in Inclusive Prices. If you wish to spend additional nights, please consult Extend Your Trip in the Accommodations section above on this webpage and discuss it with your reservations sales consultant or travel agent when you book your tour.
  
  Luggage Responsibility – Although every effort is made to handle your luggage carefully, we cannot be responsible, assume liability or accept claims for loss or damage to luggage and personal effects due to breakage, theft, or fair wear and tear through hotel, airline and group carrier handling. It is important for your own self-interest and protection that you make certain you have adequate insurance to cover these eventualities. Please refer to the Tauck Travel Protection Product section below on this webpage for more information.

  Lost luggage is an unfortunate possibility in today's world of airline travel. We suggest that you:

  • Pack at least one change of clothing in your carry-on bag
  • Split your items between your suitcase and a traveling companion's suitcase
  • Do not pack any vital medications or valuables in your checked luggage
  • Confirm that your luggage is checked and tagged to your final destination at airport check-in
  • Place your luggage claim tags in a secure place for your flight
  • File a claim for any missing luggage immediately before leaving the baggage claim area
  • Secure a case number and contact information for follow-up communications
  • Make certain that the airline has your onward itinerary

  Your Tauck Director will assist you with airline and other carrier communications, but has no inside contacts to guarantee or expedite recovery of lost luggage. All recovery costs, including the communication costs, are your responsibility. Check your travel protection details for covered expenses.
  
  Personal Expenses such as phone calls, room service, alcoholic and other beverages not specifically included, laundry, dry cleaning, airline excess luggage charges, vaccinations, visa fees and services, airport arrival and departure taxes, individual airport transfers (when applicable), and other optional or incidental extras are not included and may be significant.
  
  Tauck Director Gratuities - The customary gratuities for the Tauck Director and local drivers are not included. We ask that gratuities be extended on a voluntary, individual basis and not as a group.
  

• Tauck Travel Protection Product / If You Have To Cancel

  Tauck’s Guest Protection and Cancellation Fee Waiver

  Guests booking a Tauck journey have the option of purchasing cancellation protection from Tauck in the event they need to cancel their trip after making their reservations.

  Tauck's Travel Protection is available to all travelers, with the exception of residents of Puerto Rico. Residents of Puerto Rico are eligible for some cancellation protection by purchasing Tauck's Cancellation Fee Waiver (see below).

  Tauck’s Guest Protection

  Under Tauck’s all-inclusive Guest Protection, you can cancel your tour for any reason up to the day before departure and receive a money-back refund (except in Extreme Circumstances*) on the land tour cost. The Guest Protection plan waives cancellation fees outlined, provided we are notified of cancellation before your tour departs. Tour cancellation fees are waived regardless of reason, without written notice, and Tauck will refund land tour cost. The cost is $325 per person.

  In addition, Tauck’s Guest Protection provides comprehensive travelers’ insurance and 24-hour emergency assistance. Coverage for the following elements is provided by BerkelyCare, Ltd. and is subject to the terms, conditions and exclusions of the policy:

  • Airfare Protection – Should you need to cancel or interrupt your tour for covered reasons, airfares and air penalties will be covered up to the original airfare cost.
  • Medical Protection – You are reimbursed for covered medical expenses incurred in the event you become injured or ill during your trip (including pre-existing conditions if purchased at time of deposit).
  • Luggage Protection – You are reimbursed for lost, stolen, delayed or damaged luggage.

  This optional Guest Protection must be requested at time of booking and fee must be included with initial payment. Details will be provided with written confirmation of your tour reservation. Guest Protection not protect travel agent commissions. Cost is not refundable under any circumstances. Reimbursements will be made according to original method of payment. The amount of any refund shall be reduced by any recoveries obtained by you from any third parties.

  Tauck’s Cancellation Fee Waiver

  Should you have to cancel your tour for any reason, Tauck’s non-refundable Cancellation Fee Waiver waives all cancellation fees outlined (except in Extreme Circumstances*), provided we are notified of cancellation before your tour departs. The cost is $210 per person.

  This Waiver is not insurance; it does not cover airline penalties, luggage damage, personal injury, or does not protect travel agent commissions. The advantage of this waiver is that you may cancel regardless of reason, without written notice. Should you wish protection beyond our Cancellation Fee Waiver, your travel agent will recommend insurance companies.

  This optional Cancellation Fee Waiver must be requested at time of booking and fee must be included with initial payment. It assures a full refund of land tour costs received by Tauck, except for the cost of the Cancellation Fee Waiver and any extra fees resulting from partial room cancellation.

  *Extreme Circumstances: In the event of an act of God, war (whether declared or undeclared), terrorism, accident, natural disaster, outbreak of disease, or other event or circumstance beyond our control that contributes to or results in cancellation rates above our historical cancellation rates in the absence of such event or occurrence, Tauck reserves the right to issue a credit to you in lieu of a money-back refund, applicable to a future Tauck journey.

  If You Have to Cancel

  Cancellations Fees – Regardless of reason, cancellations result in costly charges from our travel and hotel providers covering penalties and fees incurred by canceling confirmed bookings. Therefore, the following fees apply. Time of cancellation will be when notice is received in our Norwalk, CT office.

  Guests choosing to purchase Tauck’s Guest Protection will incur cancellation penalties of
  $325 per person regardless of cancellation date prior to tour departure date.

  Guests choosing to purchase Tauck’s Cancellation Fee Waiver will incur cancellation penalties of $210 per person regardless of cancellation date prior to tour departure date.

  Guests choosing not to purchase Tauck’s Guest Protection or Cancellation Fee Waiver will incur cancellation penalties per person as follows:

  60 days or more before departure
  $600 per person

  59-8 days before departure
  $900 per person

  7-1 days before departure
  $1500 per person

  In the event of an unforeseen circumstance beyond our control, Tauck reserves the right to amend the cancellation terms outlined herein.

  Tour Interruption Fees – If you have to interrupt your tour en route, you may be entitled to a refund of land tour costs if it exceeds 24 hours; certain restrictions apply. Such refunds are based upon the number of overnights missed less $40 per day for unused transportation and other fixed expenses.

  Partial Room Cancellation – A person canceling or leaving a tour while a roommate remains constitutes a cancellation of one type of accommodation and rebooking of another type of accommodation. The price charged the remaining person is the new, higher price for the new accommodation.

• Additional Information

  Airline Security Measures –
  
  If you are traveling from the U.S., the U.S. Transportation Security Administration’s (TSA) Secure Flight program requires that your name, as it appears on your domestic or international airline ticket, must match your name as it appears on the government-issued photo ID (i.e., passport or driver’s license) that you present during security screening. The ID name must also match any additional airline data, such as frequent-flyer information. Your date-of-birth and gender information provided to the airline must also match your passport.
  
  If you make your air travel arrangements through us, please ensure that the name you provide us precisely matches your name as shown on the identification you will use while traveling. If you make your own airline reservations, please ensure that the airline has the correct information.
  
  For more information on the Secure Flight program, please visit the TSA web site by clicking here.
  
  If you are traveling from an airport outside the jurisdiction of the U.S., you will need to determine what travel documentation and identification is required for that particular airport.
  
  Due to heightened security regulations, certain items such as a metal nail file, pocketknife, cigarette lighter, or tweezers, and some liquid, gel, or aerosol items may not be permitted in your carry-on luggage. Please call your airline prior to departure to obtain current information on non-permissible carry-on items and recommended airport check-in times.
  
  Air Services – Airfare may be purchased through us for travel originating in the United States. By using our air services, you agree that we, in purchasing, selling or otherwise arranging air transportation, are acting only as your agent and are not liable or responsible for any accident, death, personal injury, illness, property damage, delay or other loss or expense of any nature whatsoever arising directly or indirectly out of any act of God, or any actions or omissions (including any failure to provide services) or default of, any carrier. All carriers are independent contractors and are not owned, managed, controlled or operated by us. Your airline ticket constitutes a contract between yourself and the airline only, even if purchased through us. We are not liable for, and do not assume responsibility or accept claims with regard to seat assignments, schedule changes, flight changes, cancellations, claims for a refund or reimbursement of airline ticket fees, or any other loss incurred by you for any reason whatsoever (including, without limitation to, bankruptcy, insolvency, reorganization or similar relief from creditors). We must handle ticketing for our special fares, which are subject to availability and cannot be guaranteed until reserved. Our air services can only be purchased in conjunction with a one of our tours. Tickets or e-ticket numbers will be mailed with final documents. If you cancel or change your air booking before or after departure, all airline cancellation and change fees will apply.
  
  Holidays and Museum Closures – Museum visits and personal shopping time may be disrupted due to unforeseen circumstances or the many state, religious and civic holidays locally observed.You may wish to log on to Wikipedia to view a list of holidays by country by clicking here.
  
  Itinerary Changes and Price Flexibility – We pledge to make every effort to operate all tours as advertised. We reserve the right to alter or curtail the itinerary, or substitute sightseeing, hotels, and/or conveyances as deemed necessary. Any savings realized by these changes will be refunded to you. Any resultant added expense will be covered by us. Although not expected, prices on this website may be modified due to unexpected significant external factors not forecast at the time of publication.
  
  Journey Start and End Times are provided at the time of booking. The tour begins at 6:00 PM at the Hotel Schweizerhof Zurich (or Park Hyatt Zurich for select departures) on the first day of the tour. You or your booking agent will be advised of any change to this schedule. Please allow sufficient time to claim your luggage and clear customs in order to join the tour on time. The tour ends with your arrival at Vienna International Airport on the last day of the tour. Each carrier and each airport has different rules regarding how early you must arrive for flight check in. Please contact your individual carrier for this information.
  
  Membership will be granted to all persons. We reserve the right to terminate the tour of any person who is abusive of others or whose behavior disrupts the tour.
  
  Photography and Video on Tour – Occasionally, we will use photographs and/or video taken by fellow guests or your Tauck Director on your tour for print, Internet and other media promotional purposes. If you prefer that your image not be used in any marketing activities, please notify your Tauck Director at the start of your tour.

• Preparing to Go

  Travel Document Requirements –
  
  If you are a U.S. citizen traveling internationally, you will need a passport valid for six months beyond the completion of your Tauck journey to enter Switzerland, Liechtenstein, Germany, Italy and Austria; however, you do not need a visa for the short duration of this tour.
  
  If you are a citizen of another country traveling internationally, you should contact an embassy or consulate of each of the countries visited on this tour to determine what travel documentation is required.
  
  Please note that longer stays abroad for any purpose may require additional travel documentation.
  
  We recommend that you make at least two photocopies of all the travel documents that you bring with you. Include copies of the photo page of your passport that contains the date of issuance, the date of expiration and your citizenship. Secure one set of copies in the safe in your room while traveling and leave one set behind with someone at home who will assist you in the event your documents are misplaced, lost or stolen.
  
  Travel with Children
  
  Age Recommendations ― Children 5 years of age or older at the time of travel are welcome on this Tauck journey. Based upon our experience with family travelers, we have a minimum recommended age for each journey to encourage comfort and enjoyment for all of our guests. All children must be accompanied on activities by a parent or guardian. At least one guest in the traveling party must be 21 years of age or older in order to make a reservation.
  
  Babysitting ― Our journeys are designed for adults and children to share the wonder of discovery together. If you require babysitting services, your Tauck Director will put you in contact with the appropriate hotel staff with whom you may make babysitting arrangements. There is usually an additional fee for these services. Many hotels do offer on-site babysitting services; however, babysitting services may not be available at all of our hotels. Please note that our Tauck Directors are not responsible for providing babysitting services.
  
  Safety and Welfare Responsibility ― We welcome the participation of child travelers on our exciting excursions. If you are traveling with a child on a Tauck journey, you have the sole responsibility for ensuring that the child with whom you are traveling follows all rules of safety throughout the tour. By traveling with us, you release Tauck, Inc. and our partners of all liability for any risks and/or injuries to the child with whom you are traveling.
  
  Special Travel Documentation for Children
  Authorization for Travel
  
  If you travel into or out of the U.S. with children under the age of 18, you should be aware of the following: because of increasing incidents of child abductions in disputed custody cases and because children are at risk as possible victims of child pornography, U.S. Customs and Border Protection (CBP) strongly recommends that unless the child is accompanied by both parents, you should have a notarized note from the child's other parent (or, in the case of a child traveling with grandparents, uncles or aunts, sisters or brothers, or friends, a note signed by both parents) stating that the parent(s) not traveling acknowledge that the parent(s), family members, etc. who are traveling into or out of the U.S. with the child have permission to do so. While CBP may not ask to see this documentation, if they do ask, and you do not have it, you may be detained until the circumstances of the child traveling without both parents can be fully assessed.
  
  If there is no second parent with legal claims to the child (parent deceased, sole custody, etc.), other relevant paperwork, such as a court decision, birth certificate naming only one parent, or a death certificate, will be useful.
  
  Many other countries also share this concern for children who travel without both parents. To ensure smooth travel, we require you to comply with the travel regulations of each country visited. This information may be obtained from a country’s consulate or embassy.
  
  Authorization for Emergency Medical Treatment
  
  In the unlikely event of a medical emergency, a medical facility will require permission from the child’s parents to provide treatment. Therefore, we strongly suggest that you bring along a letter from both parents (including other pertinent documents as cited above) authorizing emergency medical treatment for their child.

  Children who are U.S. citizens must have a passport valid for at least six months beyond the completion of the journey.
  
  We are not responsible for the disruption of travel caused by the improper documentation of any guest, including children traveling without both parents. While there is no definitive format or standard, click here to view a sample letter for guardians or one parent traveling with a child.
  
  Air Conditioning – The motor coaches are air-conditioned for your comfort. Only the Park Hyatt Zurich, Hotel Sacher, and the Hotel Imperial provide air-conditioning. European air conditioning in hotels should be considered as a climate-control system; most have three settings for the fan, plus a "cool" setting. Very few of the European systems actually have a temperature setting. In general, the amount of cool air that is produced from a European air-conditioning system may be less than what you may have in your own home. Some hotels in Europe do not operate their air-conditioning systems on a year round basis, but only during certain months of the year.
  
  ATM and Credit Cards - We recommend that you contact your bank in advance of departing on this tour to determine whether you will be able to use your ATM and credit cards while traveling. When contacting your bank, notify them of your travel dates so that they will anticipate charges being made outside of your hometown and do not suspend your cards for what may appear to them to be "suspicious" charges. We also recommend that you make a photocopy of the front and back sides of your ATM and credit cards to leave behind with someone at home who will assist you in the event your cards are misplaced, lost or stolen.
  
  Clothing and Packing – The weather in the Alps is temperate and unpredictable. Your journey is designed with leisure in mind. Dress for comfort and convenience with a wardrobe that is adaptable and allows for layering. Generally, during the day, casual, comfortable, cotton clothing is recommended. Cool weather at higher elevations or at night will require warmer, layered clothing.
  
  In Europe, especially in finer restaurants, it is generally customary to dress somewhat formally. Slacks or a dress for women and a jacket for men are acceptable dining attire although not required. It is advisable to avoid wearing jeans, sneakers or shorts to dinner. You may also wish to dress up a bit for the welcome reception and the farewell dinner, but by all means be comfortable.
  
  You will find a hair dryer located in your hotel guest room. Irons and ironing boards are not generally available due to local fire safety regulations; however, valet laundry, dry cleaning and pressing services are available for a fee.
  
  We recommend that you pack an adequate supply of your prescription medication in its original container to last through your entire journey, together with a copy of your doctor’s prescription or a letter from your health-care provider on office stationery explaining that the medication has been prescribed for you, a list of the generic names of your medication, your travel documents and a change of clothing in your carry-on bag to avoid any inconvenience in the event that your flight or luggage is delayed.
  
  Following is a list of recommended items to pack for your trip to the Alps:
  

  • Casual daytime wear – shorts, slacks, long and short-sleeved shirts
  • An optional jacket and tie for men
  • Casually elegant evening wear for ladies
  • Sunglasses, sunscreen, hat
  • Swimwear
  • Gym wear
  • A light sweater or jacket for higher elevations or a breezy night
  • Binoculars (7x50 preferably)
  • Insect repellent
  • Camera, lenses, batteries, memory cards and/or plenty of film
  • Lightweight, comfortable, sturdy walking shoes that have already been broken-in
  • Battery-operated travel alarm clock
  • Rain poncho and collapsible umbrella
  • Zipper-lock bags
  • Daypack for camera equipment
  • Sundries and toiletries that may be difficult to find en route
  • Copies of your travel documents that should be secured in the safe in your hotel room while traveling

  Elevation - The highest overnight elevation is 1,870 ft (570 m) in Interlaken, Switzerland. The highest elevation for sightseeing (optional) is 11,333 ft (3,454 m) at Jungfraujoch. We ascend and descend high elevations often on this tour, and many guests react differently to these conditions. If you are not accustomed to these heights, you may at times feel dizzy, light-headed, or nauseous. We suggest that you drink plenty of water throughout the whole tour to prevent dehydration.
  
  Health – This active journey of 1,000 miles (1,609 km) through the Alps requires you to be in good health and able to walk reasonable distances often over unpaved and uneven surfaces. Some of the most memorable sightseeing can only be accomplished on foot. The amount of walking you do, however, is at your discretion. Switzerland, Italy and Austria are home to innumerable historic buildings and sites, many centuries old. Therefore, roads, walkways and architecture will present difficulties for some guests with physical limitations. You will encounter cobblestone streets, narrow passageways, and some steep and winding staircases.
  
  We regret that we cannot provide you with individual assistance for walking, dining or other personal needs. If you need such assistance, you must be accompanied by an able companion who will help you.
  
  While drinking water is generally safe at all our hotels, bottled water will be available wherever the local water is not fit to drink. We also provide bottled water on the motor coaches.
  
  Guest rooms are all booked as non-smoking unless otherwise requested by guests. No-smoking sections in restaurants are rare in Europe. No smoking is permitted on board the motor coaches or on the Austrian Railways.
  
  Please check with your health insurance provider to determine whether you are covered while traveling. If you will not be covered under your current policy, we strongly suggest that you arrange for adequate coverage while on tour.
  
  If you have a medical condition which might limit your participation in activities, please consult your physician for pre-departure health advice and notify Tauck as soon as possible, if you have not already done so. We will advise your Tauck Director accordingly.
  
  If you are a resident of the U.S. traveling internationally, no vaccinations are currently required for travel to Switzerland, Liechtenstein, Germany, Italy or Austria. For complete vaccination and inoculation information, contact your physician, the public health service in your area, or the U.S. Centers for Disease Control (CDC) in Atlanta, Georgia, U.S.A. The Travelers' Health Section of the CDC operates a 24-hour, prerecorded "Travelers' Health Hotline" at 800-232-4636 (toll-free in the U.S.). You may also log on to the CDC website by clicking here.
  
  If you are a resident of another country traveling internationally, please contact an embassy or consulate of Switzerland, Liechtenstein, Germany, Italy and Austria to determine what vaccinations may be required for you to visit.
  
  Luggage Restrictions:
  
  Checked Luggage – General
  
  While it is common for airlines to allow passengers to check more than one piece of luggage per person, space constraints during your Tauck journey make it difficult to accommodate extra luggage. We ask that you limit your checked luggage to one average size suitcase per person.
  
  Recently, airlines have adopted policies enforcing strict number, size and weight limits. Luggage exceeding maximum restrictions may require expensive overage fees, frustrating and hurried re-packing at the ticket counter, or even risk being left behind.
  
  Many carriers require that checked luggage not exceed a weight of 50 lbs (22.7 kg) per piece. Airlines revise luggage policies frequently and often without notice; therefore, we cannot be held liable for the accuracy of the weight limit listed above. We urge you to check with your airline before traveling to determine current number, weight and size restrictions. It is also important to note that restrictions for luggage number, weight and size may vary with the same airline based on the class of service you select. First and Business Class ticket holders may have different restrictions than Coach Class travelers. You may wish to consult the website, luggagelimits.com, by clicking here.
  
  We cannot be held liable for additional fees or inconveniences imposed by the airline due to luggage number, weight and size policies.
  
  Please be sure to attach your Tauck luggage tag to your suitcase before leaving home!
  
  Carry-on Luggage - General
  
  Although oversize bags and wheeled, carry-on luggage are popular for airline travel, they are often not convenient or appropriate for motor coach travel or for many on-tour flights. Most modern sightseeing motor coaches offer limited space for numerous or larger items. Space under seats or in the overhead rack is typically small, and designed to accommodate items like coats, hats, purses, and small camera bags, etc.
  
  For your day-to-day travel while on tour, we recommend that you limit your hand luggage to a small, soft-sided carry-on piece, and that you bring only those items you need handy during the day such as make-up, medications, cameras, film, etc. Items too large to fit under the motor coach seat or on the overhead rack must be stored in the luggage bays beneath the motor coach, and may be inaccessible during daytime travel.

• Destination Information

  Cell Phones - We understand and appreciate the value of instant communication when we travel; it keeps us in touch with friends and family, and it's a reassurance in the event of an emergency. However, the use of cell phones can be disruptive to a tour and to other guests who are enjoying their vacation. As a courtesy to others, we ask that you refrain from using your cell phone while on the motor coach, during group functions, when sightseeing and when your Tauck Director is addressing the group as a whole. There will be many opportunities to make and receive calls at times when it does not affect others.
  
  Please contact your cell phone carrier to determine whether your service extends to Switzerland, Liechtenstein, Germany, Italy and Austria.
  
  Currency and Exchange Rates - The official currency in Switzerland and Liechtenstein is the Swiss Franc (CHF) which is divided into 100 centimes and in Italy and Austria, it is the Euro (EUR), which is divided into 100 cents. Although not part of the EU, Switzerland prices are nonetheless often indicated in Euros and some merchants may accept Euros. Visa, MasterCard and American Express are widely accepted and ATMs are widespread; many are equipped with the Cirrus or Maestro systems. Banks offer the best exchange rates for travelers’ checks and foreign currency, but it is also possible to exchange money at all of the hotels on the itinerary, main train stations and airports. Banks are open Monday through Friday.
  
  To obtain the most current exchange rates for all national currencies, you may want to check your local newspaper or log on to the oanda.com by clicking here.
  
  Customs and Tax-Free Shopping – Each country we visit has its own customs clearing process. You should familiarize yourself with each country’s specific required declarations before you travel. In general, you are not permitted to bring live plants, fresh fruits and other produce items into most countries. You may find additional information by visiting the VisaHQ.com website by clicking here.

  If you are a U.S. resident who will be returning to the U.S. at the end of the tour, you are entitled to a duty-free exemption based on the total value of merchandise purchase abroad, as long as you physically bring them with you. There are limits to the amount of alcohol that can be a part of this exemption. Certain restrictions apply to unaccompanied goods mailed from abroad to the U.S. Please call your local customs office or consult the U.S. government's customs regulations as contained in their publication entitled Know Before You Go.
  
  If you are a resident of another country, please refer to your own country’s rules and regulations regarding customs and duty-free shopping to ensure compliance upon your return.
  
  Many countries levy Value Added Taxes (VAT) on consumer goods and services. (The tax rate may be higher for luxury items and lower for basic goods.) As a rule, if you are not a resident of the country (or of the country’s intergovernmental economic community, e.g., the European Union) in which the purchase is made, you may be entitled to a VAT refund and should inquire about the refund policy where you shop.
  
  Electrical Current – The electrical current in Switzerland and Austria is 230 V, 50 Hz, AC. If your electrical devices do not conform to this standard, you may need to bring the appropriate converters and adapters. These items can be purchased in a store that specializes in travel products.
  
  Internet Access – is available as indicated below:

  Hotel Schweizerhof Zürich - Wireless and high speed Internet access in rooms for a fee - Business Corner free of charge
  Park Hyatt Zurich - high speed Internet access in rooms for a fee; Wi-fi is available in public areas for a fee
  Victoria-Jungfrau Grand Hotel - Free wireless Internet access in rooms and in business center
  Krumers Post Hotel & Spa – Complimentary wireless Internet is available in public areas
  Grand Hotel Lienz - Free wireless Internet access in rooms - One computer with free Internet access in lobby
  Hotel Sacher Salzburg - Wireless and high speed Internet access in rooms - Business room with computer
  Hotel Imperial - High speed Internet access in rooms for a surcharge - Free Internet access in business center

  Time Zones – Switzerland, Liechtenstein, Germany, Italy and Austria are 1 hour ahead of Coordinated Universal Time (or Greenwich Mean Time). From late March through October, these countries switch to Daylight Savings Time and are 2 hours ahead. To determine current time in major cities around the world, we suggest you log on to the timeanddate.com by clicking here.
  
  Weather – The Alps are located in a temperate climate zone. On this journey, the average high temperatures from April through September range from 55 to 85 °F (13 to 29 °C). The average low temperatures range from 35 to 55 °F (2 to 13 °C). Rainfall is spread throughout the year with the summer months experiencing almost twice as much as the winter months. Vienna is the driest location visited with only 24 in (610 mm) per year; Salzburg is the wettest with 53 in (1,340 mm) per year.
  
  To read about current weather conditions, we suggest you log on to the Internet website, noaa.gov, by clicking here.
  
  

  	Average Temperature
  	Bern, Switzerland		Innsbruck, Austria
  Month	Hi/Lo ºF	Hi/Lo ºC	Hi/Lo ºF	Hi/Lo ºC
  January	38 / 27	3 / -3	34 / 20	1 / -7
  February	43 / 29	6 / -2	40 / 24	4 / -4
  March	50 / 34	6 / -2	51 / 31	11 / -1
  April	54 / 37	12 / 3	60 / 39	16 / 4
  May	65 / 46	18 / 8	69 / 46	21 / 8
  June	70 / 50	21 / 10	75 / 52	24 / 11
  July	74 / 54	23 / 12	78 / 55	26 / 13
  August	74 / 54	23 / 12	76 / 54	24 / 12
  September	64 / 47	18 / 8	69 / 49	21 / 9
  October	57 / 42	14 / 6	58 / 40	14 / 4
  November	44 / 34	7 / 1	46 / 32	8 / 0
  December	39 / 29	4 / -2	36 / 24	2 / -4
  	Salzburg, Austria		Vienna, Austria
  Month	Hi/Lo ºF	Hi/Lo ºC	Hi/Lo ºF	Hi/Lo ºC
  January	36 / 25	2 / -4	36 / 27	2 / -3
  February	37 / 27	3 / -3	39 / 28	4 / -2
  March	48 / 32	9 / 0	49 / 35	9 / 2
  April	55 / 37	13 / 3	57 / 41	14 / 5
  May	64 / 46	18 / 8	67 / 49	19 / 9
  June	70 / 50	21 / 10	72 / 55	22 / 13
  July	73 / 54	23 / 12	77 / 59	25 / 15
  August	72 / 54	22 / 12	77 / 59	25 / 15
  September	68 / 50	20 / 10	69 / 53	21 / 12
  October	55 / 41	13 / 5	57 / 43	14 / 6
  November	45 / 32	7 / 0	44 / 35	7 / 2
  December	36 / 27	2 / -3	39 / 30	4 / -1

  
  

  	Average Rainfall
  	Bern, Switzerland		Innsbruck, Austria
  Month	Inches	Millimeters	Inches	Millimeters
  January	2.3	58	2.1	53
  February	2.0	51	4.6	117
  March	2.8	71	4.7	119
  April	3.3	84	2.2	56
  May	4.9	124	2.9	74
  June	5.3	135	4.1	104
  July	5.4	137	4.8	122
  August	6.2	157	4.6	117
  September	4.7	119	3.0	76
  October	4.0	102	2.4	61
  November	3.0	76	2.2	56
  December	2.6	66	2.0	51
  	Salzburg, Austria		Vienna, Austria
  Month	Inches	Millimeters	Inches	Millimeters
  January	2.8	71	1.5	38
  February	2.5	64	1.7	43
  March	2.6	66	1.6	41
  April	3.7	94	2.0	51
  May	5.1	130	2.4	61
  June	6.8	173	2.9	74
  July	7.9	201	2.5	64
  August	6.9	175	2.3	58
  September	5.2	132	1.8	46
  October	3.5	89	1.6	41
  November	2.9	74	2.0	51
  December	2.8	71	1.7	43